Privacy Policy

Last updated: 1 April 2026

This Privacy Policy describes how FLUXION LABS LTD ("we", "us" or "our"), registered in England and Wales, collects, uses and protects information about you when you visit our website or contact us about our services.

Our registered address is: 6 Gerrards Gardens, HYDE, SK14 5SH, United Kingdom.
Email: info@fluxionapps.com

1. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address and any other information you provide when submitting an enquiry through our website forms.
• Usage data: IP address, browser type, pages visited, time on site and referring URLs, collected automatically via analytics tools.
• Communications: content of any emails or messages you send to us.

2. How We Use Your Information

We use personal data for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To send project-related updates and communications you have consented to.
• To improve our website and understand how visitors use it.
• To comply with our legal obligations under UK and EU law.

We do not sell, rent or trade your personal data with third parties for their marketing purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: where you have provided explicit consent (e.g. by submitting a contact form).
• Legitimate interests: to operate and improve our business in ways that do not override your fundamental rights.
• Legal obligation: where processing is necessary to comply with applicable law.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for up to 24 months. You may request deletion at any time (see Section 7).

5. Cookies

Our website uses essential cookies required for site functionality and, where you consent, analytical cookies to understand visitor behaviour. You may disable cookies via your browser settings, though this may affect site functionality. A cookie consent banner is presented on your first visit.

6. Third-Party Services

We use a limited number of trusted third-party services to operate our website and business, including analytics providers and email infrastructure. These processors are contractually bound to protect your data and are only permitted to process it on our instructions.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

• Right of access: to obtain a copy of the personal data we hold about you.
• Right to rectification: to have inaccurate data corrected.
• Right to erasure: to request deletion of your personal data.
• Right to restriction: to restrict how we process your data in certain circumstances.
• Right to data portability: to receive your data in a machine-readable format.
• Right to object: to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@fluxionapps.com. We will respond within 30 days.

8. International Transfers

Our team operates remotely across multiple jurisdictions. Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authority.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes encrypted data transmission (TLS), access controls and regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact & Complaints

For any privacy-related questions or to lodge a complaint, please contact us at info@fluxionapps.com.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.